1. Appointment – means ordering a service made by You on our website.
2. Services
3. Technician/Beautician
4. Website

By booking an appointment through our website or over the phone, you warrant that you agree to provide complete, correct and true information.

After placing your appointment you will receive a text message with details of your order (general details) from us acknowledging that we have received your booking. Please note that this does not mean your booking has been accepted. All Bookings are subject to acceptance by us and our technicians, and we will confirm such acceptance to you by sending you another text message on behalf of the selected Beauty technician to confirm the Booking (the ‘Booking Confirmation’). The contract between you and the Beauty technician will only be formed when we send you the Booking Confirmation. You will be able to view the Beauty technician by going into your upcoming appointments and viewing which technician has been assigned to you to do your appointment. Please note Glamshe reserves the right to send you more than one technician to complete your order; as each technician is specialized in set services.

All pricing of services are set by Glamshe and are non-negotiable; if a client is also providing their own products, the pricing remains the same.Prices vary from service to service and Glamshe reserves the right to change prices when they deem suitable. Upon changing of price the client will have to pay the new price for each service.

You may cancel your appointment an hour prior to your booking time. Failure to do so will result in a Rs 500 charge which will be added to your next appointment. If a beauty technician cancels an appointment last minute, Glamshe will schedule another appointment with the client at a discounted rate.

If you are delayed for your appointment waiting charges will be levied to your appointment. A client will be given a grace period of 15 minutes, after 15 minutes Rs 250 will be levied per 15 minutes.

If your beauty technician is late – the company will give a grace period of 15 minutes after 15 minutes the following discount will be applicable the to the client.

• 15 + minutes late : 20% discount on order
• 30 minutes late: 50% discount on order
• 1 HR + late: 100% discount on order

If you wish to reschedule your appointment, you can call on the customer care helpline and change the date and time of your appointment as per needed. Please note that all changes must be made atleast to hours prior to your booking time.

For complaints and feedback, client can rate the beauty technician on our website by going into their order history and rating them. Customer Care team will follow up with the client for further details and discounts.

We may, in our sole discretion, create deals and sales that can be redeemed upon booking a service. Deals can be used till the validity of the sale offer, it is not a one-time offer and the client may book for more than one person if need be. Only Deals and Sales sent to you through official Glamshe communications channels are valid. You further agree:

• to use Deal offer only for their intended purpose, and in a lawful manner;
•  you will not alter, duplicate, sell, transfer or redistribute Deals in any manner, unless expressly permitted by us;
•  Deals may be disabled by us at any time for any reason without liability to us;
•  Deals may expire prior to your use.
• Reservation of Rights. We reserve the right to change the prices of services and dates of the offer valid.

As the recipient of at-home beauty services provided by beauty technicians, you agree to assume certain responsibilities. When you book an appointment, you agree to comply with any rules or requirements of the beauty technician applicable to the service purchased and that you are made aware of, including as part of any confirmation text message (the “Requirements”). Whether or not there are Requirements, you agree to: (a) create in your home (or other space where our beauty technicians are invited to perform their services) a safe, clean, and reasonably comfortable workspace that is free of conditions that would make it difficult for our beauty technicians to perform their jobs (all as determined in each of our beauty technician’s sole discretion); (b) provide a workspace that has access to bathroom facilities and is in close proximity to an electrical outlet and a sink with hot and cold running water; and (c) refrain, and cause other individuals present in your household to refrain, from any speech, conduct, or personal displays that a reasonable person would find offensive, intimidating, hostile, harassing, indecent or abusive while our beauty technicians are present. If you have pets, you agree to confine all of your pets to a room where our beauty technicians will not be working. If you have a child or children under the age of 13, you agree that childcare (provided by someone other than you and our beauty technician) will be present. This is important as the beauty technician will have equipment that can harm a child and our beauty technician will be focused on you. Beauty technicians reserve the right to terminate or refuse to provide their services to anyone at any time in the event you do not fulfill your responsibilities as set forth in this Section or if a beauty technician feels unsafe or uncomfortable with her in-home work environment or conditions for any reason.  You understand, acknowledge, and agree that beauty technicians are not employees or agents of GharPar, but are independent contractors who operate business enterprises separate and distinct from Glamshe.